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Frequently Asked Questions

What if I can't find my DD-214 form?

Those who have been discharged, separated or retired should keep multiple copies of the DD214--your discharge paperwork. It's the most important military document in your records. This is proof of your military status, whether you are retired, separated, discharged. It also displays the nature of your discharge, and what your status is with the National Guard or a Reserve Unit.

The lack of a DD-214 form can bring some of your VA processes to a halt, but fortunately you can get a replacement copy by writing to the National Personnel Records Center. Enclose a completed form SF-180 along with a letter stating the reason for your request, you name, rank, social security number. If you are a recently discharged military member who separated or retired at an overseas location, remember that your DD-214 form may be delayed overseas for up to a year before it becomes part of the National Record Center archives. If this is the case, you contact the orderly room, First Sergeant or Sergeant Major in charge of where you separated or retired and request a copy directly from your final base.

MORE: Learn more the DD-214 form and how to replace a lost form.

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Compare Top VA Purchase Lenders

Take the guesswork out of finding a VA Loan provider. Veterans United Home Loans created this site to educate and empower military homebuyers. Regardless of what lender you pick, it's always a good idea to compare and know your options.

  • NMLS #1907
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    • Veterans United ranks No. 1 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2018, Veterans United closed 40,869 VA Purchase Loans, which was 9% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 97% of the company’s total loan volume.
  • NMLS #401058
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    • USAA ranks No. 5 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2018, USAA closed 28,912 VA Purchase Loans, which was 8% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 64% of the company’s total loan volume.
  • NMLS #399807
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    • Navy Federal ranks No. 3 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2018, Navy Federal closed 23,870 VA Purchase Loans, which was 6% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 53% of the company’s total loan volume.
  • Customer Ratings: Customer Ratings based on ratings and reviews provided by TrustPilot. VALoans.com is not affiliated with TrustPilot and has no control or influence on how users rate each lender.
  • 2018 VA Loans: Total VA loan volume for fiscal year 2018 as reported by the Department of Veterans Affairs (VA Home Purchase, VA Interest Rate Reduction Refinance, VA Cash-Out Refinance).
  • % VA Volume: Percentage of lender's total loan volume which is comprised of VA Loans, determined from Product Mix data found under Lender Search located here.