Take the guesswork out of finding a VA Loan provider. Veterans United Home Loans created this site to educate and empower military homebuyers. Regardless of what lender you pick, it's always a good idea to compare and know your options. *
Veterans United Home Loans ranks No. 1 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Veterans United closed 46,019 VA Purchase Loans, which was 12% of all VA Purchase Loans closed nationwide last year.
USAA ranks No. 4 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, USAA closed 28,484 VA Purchase Loans, which was 7% of all VA Purchase Loans closed nationwide last year.
Navy Federal Credit Union ranks No. 3 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Navy Federal closed 26,391 VA Purchase Loans, which was 7% of all VA Purchase Loans closed nationwide last year.
Fairway Independent Mortgage currently has no customer service data collected by TrustPilot. In 2019, Fairway closed 10,401 VA Purchase Loans, which was 3% of all VA Purchase Loans closed nationwide last year.
United Shore Financial Services currently has no customer service data collected by TrustPilot. In 2019, United Shore closed 10,210 VA Purchase Loans, which was 3% of all VA Purchase Loans closed nationwide last year.
Quicken Loans ranks No. 2 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Quicken closed 9,581 VA Purchase Loans, which was 2% of all VA Purchase Loans closed nationwide last year.
Wells Fargo ranks No. 5 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Wells Fargo closed 5,504 VA Purchase Loans, which was 1% of all VA Purchase Loans closed nationwide last year.
Movement Mortgage currently has no customer service data collected by TrustPilot. In 2019, Movement closed 5,431 VA Purchase Loans, which was 1% of all VA Purchase Loans closed nationwide last year.
DHI Mortgage currently has no customer service data collected by TrustPilot. In 2019, DHI closed 5,305 VA Purchase Loans, which was 1% of all VA Purchase Loans closed nationwide last year.
Guild Mortgage currently has no customer service data collected by TrustPilot. In 2019, Guild closed 5,034 VA Purchase Loans, which was 1% of all VA Purchase Loans closed nationwide last year.
United Shore Financial Services currently has no customer service data collected by TrustPilot. In 2019, United Shore closed 9,050 VA IRRRL Loans, which was 10% of all VA IRRRL Loans closed nationwide last year.
Freedom Mortgage currently has no customer service data collected by TrustPilot. In 2019, Freedom closed 6,588 VA IRRRL Loans, which was 7% of all VA IRRRL Loans closed nationwide last year.
Quicken Loans ranks No. 2 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Quicken closed 6,222 VA IRRRL Loans, which was 7% of all VA IRRRL Loans closed nationwide last year.
Homebridge Financial Services, Inc. ranks No. 3 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Homebridge Financial closed 5,069 VA IRRRL Loans, which was 5% of all VA IRRRL Loans closed nationwide last year.
Carrington Mortgage Services currently has no customer service data collected by TrustPilot. In 2019, Carrington closed 3,372 VA IRRRL Loans, which was 4% of all VA IRRRL Loans closed nationwide last year.
PennyMac ranks No. 5 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, PennyMac closed 3,326 VA IRRRL Loans, which was 4% of all VA IRRRL Loans closed nationwide last year.
Veterans United Home Loans ranks No. 1 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Veterans United closed 3,020 VA IRRRL Loans, which was 3% of all VA IRRRL Loans closed nationwide last year.
USAA ranks No. 6 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, USAA closed 2,841 VA IRRRL Loans, which was 3% of all VA IRRRL Loans closed nationwide last year.
Nationstar Mortgage (dba Mr Cooper) ranks No. 4 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Nationstar closed 2,642 VA IRRRL Loans, which was 3% of all VA IRRRL Loans closed nationwide last year.
The Federal Savings Bank currently has no customer service data collected by TrustPilot. In 2019, Federal Savings closed 2,370 VA IRRRL Loans, which was 2% of all VA IRRRL Loans closed nationwide last year.
Quicken Loans ranks No. 2 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Quicken closed 22,385 VA Cash-Out Loans, which was 15% of all VA Cash-Out Loans closed nationwide last year.
loanDepot ranks No. 4 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, loanDepot closed 10,816 VA Cash-Out Loans, which was 7% of all VA Cash-Out Loans closed nationwide last year.
New Day USA ranks No. 3 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, New Day closed 7,860 VA Cash-Out Loans, which was 5% of all VA Cash-Out Loans closed nationwide last year.
The Federal Savings Bank currently has no customer service data collected by TrustPilot. In 2019, Federal Savings closed 6,338 VA Cash-Out Loans, which was 4% of all VA Cash-Out Loans closed nationwide last year.
Freedom Mortgage currently has no customer service data collected by TrustPilot. In 2019, Freedom closed 6,174 VA Cash-Out Loans, which was 4% of all VA Cash-Out Loans closed nationwide last year.
United Shore Financial Services currently has no customer service data collected by TrustPilot. In 2019, United Shore closed 5,816 VA Cash-Out Loans, which was 4% of all VA Cash-Out Loans closed nationwide last year.
Veterans United Home Loans ranks No. 1 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Veterans United closed 4,289 VA Cash-Out Loans, which was 3% of all VA Cash-Out Loans closed nationwide last year.
USAA ranks No. 7 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, USAA closed 3,760 VA Cash-Out Loans, which was 3% of all VA Cash-Out Loans closed nationwide last year.
PennyMac ranks No. 6 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, PennyMac closed 3,717 VA Cash-Out Loans, which was 3% of all VA Cash-Out Loans closed nationwide last year.
Navy Federal Credit Union ranks No. 5 in Customer Service, according to ratings and reviews collected by TrustPilot. In 2019, Navy Federal closed 3,259 VA Cash-Out Loans, which was 2% of all VA Cash-Out Loans closed nationwide last year.
* Rankings are based on the ten lenders shown on this page, per loan type.
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Customer Ratings:
Customer Ratings based on ratings and reviews provided by TrustPilot. VALoans.com is not affiliated with TrustPilot and has no control or influence on how users rate each lender.
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Lender Rank:
Lender ranks are based on VA loan volume (number of loans) in fiscal year 2019, as reported by the Department of Veterans Affairs (FY 2019 Lender Loan Volume).
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2019 VA Loans:
Total VA loan volume for fiscal year 2019 as reported by the Department of Veterans Affairs (FY 2019 Lender Loan Volume).
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Lender Selection Percentages:
Lender selection percentages are based on real user interactions and are calculated by tracking which lenders are being clicked on by the users of VALoans.com. Percentages are calculated on a 10-day average.
