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Frequently Asked Questions

Will the VA help if my property is poorly built or defective?

The VA has a great many ways to assist those seeking a VA mortgage, but there are also restrictions. When you purchase a home using a VA home loan, the VA does not offer guarantees that your home is free from defects.

While the VA does conduct an appraisal of the property, this should not be misconstrued as a complete inspection of the property. The VA does not order builders to correct problems or defects in the construction of your home. It's the buyer's responsibility to seek expert advice about the condition of a property before purchase.

Additionally, the VA cannot offer legal counsel of any kind. The buyer is responsible for being informed about rights and responsibilities with regard to new property purchases. When in doubt, hire a lawyer or an expert in property evaluation.

MORE: Learn about the VA's basic property requirements.

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Compare Top VA Purchase Lenders

Take the guesswork out of finding a VA Loan provider. Veterans United Home Loans created this site to educate and empower military homebuyers. Regardless of what lender you pick, it's always a good idea to compare and know your options.

  • NMLS #1907
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    • Veterans United ranks No. 1 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, Veterans United closed 46,019 VA Purchase Loans, which was 9% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 100% of the company’s total loan volume.
  • NMLS #401058
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    • USAA ranks No. 5 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, USAA closed 28,484 VA Purchase Loans, which was 8% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 64% of the company’s total loan volume.
  • NMLS #399807
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    • Navy Federal ranks No. 3 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, Navy Federal closed 26,391 VA Purchase Loans, which was 6% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 53% of the company’s total loan volume.
See Top 10 VA Lenders →
  • Customer Ratings: Customer Ratings based on ratings and reviews provided by TrustPilot. VALoans.com is not affiliated with TrustPilot and has no control or influence on how users rate each lender.
  • 2019 VA Loans: Total VA loan volume for fiscal year 2019 as reported by the Department of Veterans Affairs (VA Home Purchase, VA Interest Rate Reduction Refinance, VA Cash-Out Refinance).
  • % VA Volume: Percentage of lender's total loan volume which is comprised of VA Loans, determined from Product Mix data found under Lender Search located here.