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Frequently Asked Questions

How do I get proof of eligibility?

A VA approved lender can use an online program called ACE - the Automated Certificate of Eligibility - to get you started in the VA loan process. Unfortunately, the automated system won't work for everyone. Some people don't have enough information in the ACE database, and are required to fill out a VA Form 22-1880, commonly referred to as a Request for Certificate of Eligibility. If this applies to you, simply fill out the form and mail it to your regional Eligibility Center along with supporting paperwork including a copy of the DD-214 discharge paperwork.

Don't send originals of the DD214, a photocopy will do. The certificate of eligibility process can be tricky for veterans who were separated from the military with a discharge other than honorable. In this case the VA must investigate the discharge to insure it was not classified as dishonorable. People who fall into this category should seek help from their local VA office, especially if you need to file an appeal to the results of your request of eligibility.

MORE: Learn more about how to acquire your COE for VA loans.

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Compare Top VA Purchase Lenders

Take the guesswork out of finding a VA Loan provider. Veterans United Home Loans created this site to educate and empower military homebuyers. Regardless of what lender you pick, it's always a good idea to compare and know your options.

  • NMLS #1907
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    • Veterans United ranks No. 1 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, Veterans United closed 46,019 VA Purchase Loans, which was 9% of all VA Purchase Loans closed nationwide last year.
  • NMLS #401058
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    • USAA ranks No. 5 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, USAA closed 28,484 VA Purchase Loans, which was 8% of all VA Purchase Loans closed nationwide last year.
  • NMLS #399807
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    • Navy Federal ranks No. 3 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2019, Navy Federal closed 26,391 VA Purchase Loans, which was 6% of all VA Purchase Loans closed nationwide last year.
  • Customer Ratings: Customer Ratings based on ratings and reviews provided by TrustPilot. VALoans.com is not affiliated with TrustPilot and has no control or influence on how users rate each lender.
  • 2019 VA Loans: Total VA loan volume for fiscal year 2019 as reported by the Department of Veterans Affairs (FY 2019 Lender Loan Volume).