Skip to Content
A Mortgage Research Center, LLC Network Website: Not affiliated or endorsed by the Department of Veterans Affairs or any government agency. NMLS #1907. Not available in NV or NY. About

Frequently Asked Questions

How do I get proof of eligibility?

A VA approved lender can use an online program called ACE--the Automated Certificate of Eligibility--to get you started in the VA loan guaranty process. Unfortunately, the automated system won't work for everyone. Some people don't have enough information in the ACE database, and are required to fill out a VA Form 22-1880, a Request for Certificate of Eligibility. If this applies to you, simply fill out the form and mail it to your regional Eligibility Center along with supporting paperwork including a copy of the DD-214 discharge paperwork.

Don't send originals of the DD214, a photocopy will do. The certificate of eligibility process can be tricky for veterans who were separated from the military with a discharge other than honorable. In this case the VA must investigate the discharge to insure it was not classified as dishonorable. People who fall into this category should seek help from their local VA office, especially if you need to file an appeal to the results of your request of eligibility.

« Back to FAQs

Compare Top VA Purchase Lenders

Take the guesswork out of finding a VA Loan provider. Veterans United Home Loans created this site to educate and empower military homebuyers. Regardless of what lender you pick, it's always a good idea to compare and know your options.

  • NMLS #1907
    Loading Reviews…
    • Veterans United ranks No. 1 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2017, Veterans United closed 37,696 VA Purchase Loans, which was 9% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 97% of the company’s total loan volume.
  • NMLS #401058
    Loading Reviews…
    • USAA ranks No. 5 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2017, USAA closed 29,781 VA Purchase Loans, which was 8% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 70% of the company’s total loan volume.
  • NMLS #399807
    Loading Reviews…
    • Navy Federal ranks No. 3 in Customer Ratings for VA purchase lenders, according to ratings and reviews collected by TrustPilot.
    • In 2017, Navy Federal closed 17,613 VA Purchase Loans, which was 5% of all VA Purchase Loans closed nationwide last year.
    • VA Loans were 48% of the company’s total loan volume.
  • Customer Ratings: Customer Ratings based on ratings and reviews provided by TrustPilot. VALoans.com is not affiliated with TrustPilot and has no control or influence on how users rate each lender.
  • 2017 VA Loans: Total VA loan volume for fiscal year 2017 as reported by the Department of Veterans Affairs (VA Home Purchase, VA Interest Rate Reduction Refinance, VA Cash-Out Refinance).
  • % VA Volume: Percentage of lender's total loan volume which is comprised of VA Loans, determined from Product Mix data found under Lender Search located here.